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Shipping & Delivery

Free shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in the USA by USPS.

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

1. Domestic shipping rates and estimates
The shipping fee for your order will be calculated and displayed on the product page.

Shipping time

Shipping time varies by location. These are our estimates:

estimated delivery time: 1 to 3 business days

price: depends on:

  • order size
  • quantity of products
  • destination point

and is calculated individually

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at

with your name and order number, and we will look into it for you.

Tracking information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out

How do I request a refund, return, or exchange?

Handling returns is an essential part of running a business. hypestorez is here to help! We have put together the following steps to make this process easier:

In the event of a refund, return, or exchange request contacts our Customer Support team via email at support@hypestorez.com and include the evidence if required.
After we have approved the order refund, return, or exchange, the product must be returned to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA.

must return the product and provide a tracking number.
Once the tracking number has been provided (or once we have received the returned product), a replacement product will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment on file.
In order for hypestorez to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned.

 

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